Lesson 4: Technology and the impact of IT in our World

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Key Point: New Technology

Troubleshoot (verb) : The technician had to troubleshoot the WiFi connection.

Technology is fast becoming a major tool for communications and information management and has virtually infiltrated every aspect of our lives. Studying the management of IT systems in companies is a key part of MBA programs. Looking at a case study, we will see how to manage system upgrades that need to be up 24/7.