Lesson 3: People at Work

PAGE 10

Article
A Memo

The following memo is from Rick Smith to Philip Schneider (his boss). Philip is the senior logistics manager at the software company LTS and Rick is responsible for software implementation. They are going to set up a company-wide software solution and Rick wants to update Philip on the project. Rick's memo also communicates how the teams will be structured and why each participant has been selected to do the job.

Memo
To: Philip Schneider
From: Rick Smith
Subject: Software Implementation Project.

I have prepared a project team report as requested so you can see how we are going to organize the intranet assignment for next year. Before I begin, I would like to present the mission members and how they are going to fit into the group.

Petra Ustinov: Petra is responsible for the server and software management. In other words, she is going to make sure that the technical aspect is secured with regards to the software and hardware.

Jill Loeb: Jill is the project administrator. She is responsible for the management of the development and the liaison with the users. She is going to be the interface for the project provider and the end users.

Edita Volenska : Edita has been asked to take responsibility for the general communication in the project. This will include updating Microsoft Project, memo circulation, phone calls and e-mail distribution.

Eric Lefort: Eric is going to be the functional consultant. He is an expert in information flow. He is very good at the practical side of software applications.

A few points to consider regarding the management of this project are in the human resources side. If we had more resources, we could have several trainers to train end users, and if the company had outsourced the project, it would be easier to implement.

Concerning the teams and the personalities of the individuals in the group, here are a few reasons for selecting each member. The objective is to execute the software project successfully both technically and functionally, and in order to do this, it is necessary to implement and build a dynamic group. To do this I have selected Petra because of her technical expertise. Jill has strong human relation skills and is showing promise in client relations. Edita has excellent organizational abilities and Eric seems to know everything about the functional side of software. I am interested in any feedback concerning the project. Please do not hesitate to contact me if you have any questions.

Regards,
Rick Smith